About Ross Insurance Agency

Our Beginnings

Our agency has been servicing the business and personal insurance needs of the Pioneer Valley since it’s founding by George V. Ross in 1925. George, Jr., Ernie, Sr., and Jim Gorman followed him into the business after World War II.

Generations later, when local businesses can have customers all over the world and when families are equally likely to have mom and dad both be breadwinners, the business is run by a third generation of Rosses. Ernie, Jr., Kevin, and Maureen are all active business partners.

Our Commitments

To our employees – We are committed to providing an environment that encourages personal growth, recognizes achievement, and promotes treating each person—our customers and each other—as they would want to be treated.

To our clients – We are committed to providing a broad range of products and services priced competitively, while maintaining the highest ethical standards and credibility with our carriers and the public. We back that up with service worthy of the trust you place in us.

To our community – We are committed to continue the tradition started by our grandfather of volunteering our time and contributing financially to the health and well being of our community. Over the generations and throughout the community, Ross Insurance has volunteered countless hours and resources to help those in need.

	There's More To It Than You Think Listen to segments of audio interviews with Kevin, Ernie, and Maureen to get a first-person inside look at how Ross Insurance Agency can help you see things differently
	Ernie Ross recalls when the first electronic calculators entered the Ross Insurance offices.
	Maureen Ross O'Connell describes how her journey with the company began.
	Maureen Ross O'Connell describes how the relationships Ross Insurance has developed with insurers pays off for their customers.