About Ross Insurance Agency

Our Beginnings

Our agency has been servicing the business and personal insurance needs of the Pioneer Valley since it’s founding by George V. Ross in 1925. George, Jr., Ernie, Sr., and Jim Gorman followed him into the business after World War II.

Generations later, when local businesses can have customers all over the world and when social networks are a means of daily communication and keeping in touch, the business is run by a third generation of Rosses.  Kevin Ross and Maureen Ross O’Connell are both active business partners carrying on the traditions and commitments that have kept them in business for over 85 years.

Our Commitments

To our employees – We are committed to providing an environment that encourages personal growth, recognizes achievement, and promotes treating each person—our customers and each other—as they would want to be treated.

To our clients – We are committed to providing a broad range of products and services priced competitively, while maintaining the highest ethical standards and credibility with our carriers and the public. We back that up with service worthy of the trust you place in us.

To our community – We are committed to continue the tradition started by our grandfather of volunteering our time and contributing financially to the health and well being of our community. Over the generations and throughout the community, Ross Insurance has volunteered countless hours and resources to help those in need.